Privacy Policy

Hammer Auto Detailing collects personal information that you voluntarily provide when you interact with our website, request a quote, book an appointment, or communicate with us via the chat widget. The types of information we may collect include:

• Name (first and last)

• Phone number

• Email address

• Vehicle information (make, model, year, condition notes)

• Fleet details (fleet size, service frequency, service location) — for commercial enquiries

• Messages and communications you send us through the chat widget or contact forms

We use the information we collect for the following purposes:

• Responding to your inquiries and providing customer support

• Scheduling and confirming appointments

• Sending appointment reminders and follow-up communications

• Preparing for your detailing service based on vehicle information provided

• Sending promotional messages — only if you have explicitly and separately opted in

• Improving our services and website experience

If you provide your phone number through the chat widget, you may opt in to receive SMS text messages from Hammer Auto Detailing. We send two types of messages:

Transactional / Customer Care: Appointment confirmations, reminders, and responses to your questions. These are sent as part of servicing our customer relationship.

Promotional: Special offers and seasonal promotions. You will only receive these if you explicitly check the promotional opt-in box in the chat widget.

Message and data rates may apply. Message frequency varies. To opt out, reply STOP to any message. For help, reply HELP. Consent to receive text messages is not a condition of purchase.

Your mobile opt-in data and consent are not shared with third parties. We do not sell, rent, or trade your personal information.

Transaction and promotional message consents are collected separately and are not combined or treated as a single consent.

We may share your information with service providers who help us operate our business (e.g., scheduling and CRM platforms), but only under agreements that require them to protect your data and use it solely for the purpose of providing services to us.

Our website may use cookies and similar technologies to improve your browsing experience, analyze site traffic, and remember your preferences. You can control cookies through your browser settings. Disabling cookies may affect some functionality of the Site.

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. If you request that we delete your information, we will remove it from our active systems within a reasonable timeframe, subject to any legal retention requirements.

You have the following rights regarding your personal information:

• Opt out of promotional text messages at any time by replying STOP to any message

• Request access to or a copy of your personal information

• Request correction of inaccurate information

• Request deletion of your personal information (subject to legal requirements)

• Withdraw consent for promotional communications at any time

To exercise any of these rights, contact us at hammerautoyql@gmail.com or (403) 849-7334.

We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Our Site is not directed to children under the age of 16, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Hammer Auto Detailing

2716 2 Ave N, Lethbridge, AB T1H 0C2

Phone: (403) 849-7334

Email: hammerautoyql@gmail.com